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Digital customer communication

Give your customers digital ways to get in touch. For more transparency, fewer calls, and better service.

Available in:

PDR.cloud

PDR.smart

Digital Claim Assessment

Online appointment booking

Digital repair progress

Live chat

SMS and Email Dispatch

AI phone assistant (1support.ai)

Digital Claim Assessment

For efficient processing and fewer inquiries.

Record damage data quickly and easily: Request the digital damage report directly from your customers and receive all relevant information and images of the damage in advance.

Digital Claim Assessment

For efficient processing and fewer inquiries.

Record damage data quickly and easily: Request the digital damage report directly from your customers and receive all relevant information and images of the damage in advance.

Digital Claim Assessment

For efficient processing and fewer inquiries.

Record damage data quickly and easily: Request the digital damage report directly from your customers and receive all relevant information and images of the damage in advance.

Online appointment booking

Maximum flexibility for your customers.

Let your customers conveniently book their inspection appointment online, around the clock, without a phone call.

Online appointment booking

Maximum flexibility for your customers.

Let your customers conveniently book their inspection appointment online, around the clock, without a phone call.

Online appointment booking

Maximum flexibility for your customers.

Let your customers conveniently book their inspection appointment online, around the clock, without a phone call.

Digital repair progress

Transparent and live.

Your customers can see the repair status in real time at any moment, which takes the load off your team and builds trust.

Digital repair progress

Transparent and live.

Your customers can see the repair status in real time at any moment, which takes the load off your team and builds trust.

Digital repair progress

Transparent and live.

Your customers can see the repair status in real time at any moment, which takes the load off your team and builds trust.

Live chat

No media breaks, directly within the order.

With the integrated chat function, you stay in direct contact with your customers.

Live chat

No media breaks, directly within the order.

With the integrated chat function, you stay in direct contact with your customers.

Live chat

No media breaks, directly within the order.

With the integrated chat function, you stay in direct contact with your customers.

SMS and Email Dispatch

Fast and comprehensible.

Send SMS messages and emails directly from PDR.cloud.

SMS and Email Dispatch

Fast and comprehensible.

Send SMS messages and emails directly from PDR.cloud.

SMS and Email Dispatch

Fast and comprehensible.

Send SMS messages and emails directly from PDR.cloud.

AI phone assistant (1support.ai)

The AI phone assistant was developed together with a partner company.

Your customers can schedule appointments, check repair status, and get information over the phone, even when your team is too busy to take the call themselves. PDR.cloud supplies the data the AI needs to work efficiently and take the load off your staff, so you can avoid staffing shortages, save costs, and still offer your customers first-class service.

AI phone assistant (1support.ai)

The AI phone assistant was developed together with a partner company.

AI phone assistant (1support.ai)

The AI phone assistant was developed together with a partner company.

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